Reader Stories

We had indicated nut allergies for our three sons when making our reservations. We were allowed to pre-board the aircraft on both flights, to wipe down seats for past contamination. Thanks Southwest for making our Disney travel safe and magical!

Although I took every precaution outlined in Delta’s policies for traveling with a peanut allergy, flight attendants still served peanuts on my flight. Delta has repeatedly informed me that my flight is non-refundable. They have offered me $150 in “DeltaCares Vouchers” which covers less than half of the cost of my itinerary (not to mention the loss of potential prize money from the competition that I obviously bombed). They have reiterated how generous this is since I was only “uncomfortable” for a quarter of my trip.

There was absolutely no reason to make that comment. They went out of their way to do this to me. Food allergies are not funny, would she dare make fun of someone with a visible disability? I was anxious the rest of the trip, if she thought making that joke was funny, would she do something else to get a laugh?

I understand selling your products (which by the way the online Allegiant policy says they only sell items with traces of nuts or items made in the same facility as nuts). I don’t understand being so mean spirited. I don’t understand such a severe lack of compassion. I don’t understand making someone feel like her life is worthless and an inconvenience to the flight attendant’s work duty.

After the nut allergy announcement, a man behind us made a very rude comment. He said, " I would love to just whip out my nut muffin and eat it right in front of that kids face, this is B*** S***. We heard it loud and clear and my daughter started to cry.

I just wanted to share a recent positive experience that we had traveling abroad with my peanut/tree nut allergic son. We just got back from a vacation in London and we flew British Airways. They were beyond amazing.It was truly remarkable and made our first flight overseas much more relaxing. I highly recommend British Airways!

Successful trip with JetBlue but a reminder to note allergy when making the reservation.

All I kept thinking was... omg, Am I going to have to use my Epi-pen, am I going to die at 35,000 feet in the air, do any of the flight attendants even understand allergies and emergency treatment.... what the heck would they do if my throat closed? Give me more ice cubes?

In complete contrast to Qantas, we found our short connecting flight with British Airways to be excellent. Ground staff noted our allergy information when we checked in. When we boarded an attendant found us in our seats to check everything was okay. They assured us that they carried an epi pen and that the staff were trained.

JetBlue had my back flying with seafood and nut allergies. They even intercepted a passenger in my buffer zone and asked them not to consume nuts. I was comfortable and confident flying with them.

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