Reader Stories

A JetBlue flight attendant laughed as a passenger said they didn’t care if my 8-year-old had a reaction due to his severe nut allergy. No buffer zone, no announcement, just mockery & neglect. Unacceptable.

Recently traveled on Japan Airlines. Probably the best airline we’ve flown with peanut allergy!

The information given to me regarding flying with my nut allergy on West Jet was not the situation I encountered on the day of travel. I would never fly them again.

Due to the way the situation was handled by the staff, other passengers began making remarks and rolling their eyes, making me feel as if I were in the wrong for prioritizing my health. This added to the distress of the situation and was entirely avoidable with proper handling and communication from the airline staff. As a result of this incident, we decided not to inform anyone about my severe nut allergy on our return Allegiant flight from Myrtle Beach, South Carolina to Belleville, Illinois. I spent the entire flight praying that I would not suffer a life-threatening allergic reaction.

When leaving the aircraft my wife heard one of the stewards utter the words “there’s that allergy B!t*H” as she walked down the isle to leave the aircraft - vile and unprovoked words directed towards an innocent mother who was with her 2 year old and 8 month old daughters and a demonstration of lack of due regard for the severity of those with a food allergy.

On our flight out of Newark to Rome, the United crew completely ignored my son's nut allergy. On our flight home to Newark, the crew was kind and considerate and took steps to ensure his safety. This inconsistency between crews even on the same airline is not right. The latter crew shows it can be done and without inconvenience. So why the pushback?

As expected, I did have a reaction which, although not anaphylactic, did result in me coming out in hives and becoming very wheezy. I contacted United Airlines to express my disappointment in what appears to be their policy around allergies and did receive a reply which offered me two 50-dollar vouchers for flights. Unfortunately, I do not feel confident enough to fly with an airline who have such a relaxed approach to allergies.

An 8-year old brought to tears for his cashew allergy on a flight. Mom recounts, "While this was going on my son and I remained buckled in our seats with no response to the behavior except he had tears running down his face- but no noise, he was whispering to me that he was scared." We were thrown off the plane for being unruly - for disclosing allergy. Shameful.

My 11-year-old is anaphylactic to trace amounts of peanuts and on a recent flight during Spring Break to Hawaii from Vancouver, a family of 5 deliberately ignored the airline and our request of them to refrain from eating peanuts. The mom gave her kids all sorts of peanutty chocolates and even had a Snickers bar resting on her seat.

American denies request for voluntary cabin announcement.

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