11/20/2022: Our family of 5 (2 kids with peanut allergies) took a charter flight to Cancun over Thanksgiving. Departing out of Cincinnati, I didn’t realize until we were boarding the plane that it was a Viva Air flight. I wrongly assumed that it was going to be Allegiant we were flying because we were flying out of that terminal.
I tried to ask the flight attendants, who mainly spoke Spanish, if they served nuts on the plane, to which they proudly showed me a basket full of large individual bags of peanuts. My heart dropped. I do speak a bit of Spanish, and tried to ask if they had other snack options and they said no. I tried to ask if they could ‘not serve’ the snacks on the flight. No. Could they not serve in the rows around us? No.
It was a 5 hour flight. I was in tears and panicking and nearly pulled myself and my family off of the flight. By the grace of God, we surrounded by a large family of nearly 30 people who were sitting all around us. One of them was a mom with 2 kids and said, ‘We won’t accept or eat any nuts.’ She then proceeded to inform her group and they all agreed and could not have been more kind. I promised that I had packed plenty of snacks to share and they graciously accepted throughout the flight. I had my 2 allergic kids wear masks on the flight and checked on them constantly. Thankfully, everyone made it to Cancun safely. Since it was a charter flight, we were with the same wonderful people on the way back, and everyone made it home safely.