2/20/2022 This past Saturday we flew United out of Honolulu to Denver. When I approached the crew about my daughter’s severe allergy to both peanuts and tree nuts I was told, “It is against our policy to make any sort of announcement. If you would like to speak to those individuals around the rows you are seated in, then that is your choice alone.”
I’m grateful we were flying with my daughter to surround her safely, however, I worry for the future as she would like to attend the University of Hawaii. My fear is that she will at times need to travel alone. If the airline refuses to acknowledge that there is a severe nut allergy on board, I worry that my daughter and others with food allergies will be placed in a very uncertain and potentially harmful environment.
Our next flight from Denver to our final destination was the complete opposite experience. The attendant gladly spoke to the full flight, explaining the severe allergy on board, and asking passengers to refrain from eating anything containing any sort of nut product. We were again on United. So, obviously not “against” policy for the crew to speak up.
I know we can’t demand anyone not to eat nuts, but the simple explanation and acknowledgement of the severity of the nut allergy goes a long way. It definitely depends on the kindness of the crew you are in care of. I wish there was more education on behalf of the airlines and the crew on allergies and medical emergencies on flight. What happens over the ocean when a passenger goes into anaphylaxis?