This past Saturday 2/20/2022 we flew United Airlines out of Honolulu to Denver.
When I approached the flight crew about my daughter’s severe allergy to peanuts and tree nuts I was told, “It is against our policy to make any sort of announcement. If you would like to speak to those individuals around the rows you are seated in, then that is your choice alone.”
I’m grateful we were flying with my daughter to surround her safely; however, I worry for the future as she would like to attend the University of Hawaii, my fear is she will at times need to travel alone. If the airline refuses to at least acknowledge there is a severe nut allergy on board, I fear my daughter and others are placed in a very harmful environment.
Our next flight from Denver to our final destination was the complete opposite. The attendant gladly spoke to the full flight, explaining the severe allergy on board, and asking passengers to refrain from eating anything containing any sort of nut product. We were again on United. So, obviously not “against” policy for the crew to speak up. What we were told by the first crew was false.
I know we can’t demand that everyone not eat nuts, but the simple explanation and acknowledgement of the severity of the nut allergy goes a long way. It depends on the kindness of the crew you are in care of. I wish there was more education on behalf of the airlines and the crew on allergies and medical emergencies on flight. What happens over the ocean when (a child for that matter) a passenger goes into anaphylaxis? It is simply maddening and potentially dangerous.