When traveling on United airlines on 4/24/2023, the passenger next to me was eating tree nuts that I am highly allergic to. I had anxiety and didn’t know what to do so I asked the flight attendant nicely if there was anyway I can be moved because I have anaphylactic reactions to nuts and was afraid I could have a reaction.
The flight attendant stated, “ I don’t know what to tell you.” I contacted United about it and they never really gave a response, and apology, a future plan, or accommodations for my terrifying experience . They responded to a tweet pretending they cared and then never got back to me about my negative experience. I had an awful experience and do not understand why they didn’t take my allergy seriously. Anaphylaxis can lead to death if not properly medically managed. They never spoke to the flight attendant about the severity of the situation and never took responsibility for my experience.