Our journey began on Nov. 9 2017 with check in at the desk. All boarding documents and peanut dust notice cards were given to us by Southwest. We showed our peanut dust notice at the gate and also provided it to flight attendants at beginning of each flight. We were allowed to pre-board to select and clean seats. No announcement was made to other passengers. Free in flight snacks provided as per policy were not peanuts. Also please note: TSA removed all foods in carryons and swabbed for testing.
Our Nov 13 return we checked in via curbside. We were given our boarding documents and peanut dust cards for the first flight. We shared our peanut dust notice at the gate and provided it the flight attendant before the flight. We were allowed to pre-board and clean seats. No announcement was made, and pretzels were served in lieu of peanuts. For our second flight, we obtained boarding passed and peanut dust cards at the gate. Again we presented peanut dust card at the gate and to the flight attendant. They said “I hope we have enough pretzels.”
There was no announcement made, pretzels and wheat thins served instead of peanuts. When flight attendant was passing out snacks, a passenger asked for peanuts. ” I’m sorry, we have another passenger with a serious peanut allergy on this flight. We won’t be serving peanuts.” Note: TSA screener removed only representative food from carryon for testing (1 snack bar, 1 bag of popcorn, and 1 gummy snack etc).
All in all, pretty much as was expected given the posted Southwest Airlines policy. Attitude must be higher than the expectations when taking a trip with altitude!