My family of four did four flights with Aer Lingus–New York to Dublin, then Dublin to Geneva. And, Lyon to Dublin followed by Dublin to New York during the last three weeks.
In all four cases, we asked for–and were given–early boarding for the four of us so my wife and peanut-allergic daughter could do a bit of an inspection and cleaning. On all four flights, crews made announcements right as we were taxiing warning of a passenger on board with a peanut allergy and asking folks NOT to open or eat anything with nuts.
On the flight from Dublin to New York, the flight attendant specifically made reference to THREE people on board with peanut allergies. So, clearly, our daughter wasn’t the only one with an issue.
I realize that inconsistency among airline staff remains an issue across the industry. But for us, these four flights on Aer Lingus were just about perfect.
What strikes me is that we didn’t really ask for anything all that special, and we didn’t ask for ANY special attention during the flight–with the exception of the announcement. We got pretty much what all the other passengers got, and not much more. It seems kinda simple for an airline to do; there’s no added expense, and they gain loyal and repeat customers.
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