On 7/5/2023, our family flew Delta Airlines from Salt Lake City (SLC) to Dulles International Airport(IAD).
Shortly before boarding, my daughter was paged to the gate agent’s desk. Two of the ground crew asked us numerous questions about her allergies, asked if she wanted to pre-board.
They also asked if we wanted an announcement, a buffer zone, and whether she was allergic to almonds specifically and let us know that they had alerted the flight crew to her allergies. They were kind, listened thoroughly and made us feel safe as we prepared for a 4 hour flight home!
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