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Sep 15
Traveling to Florida from Gatwick, check your bags after security checks. Our EpiPen was lost and replaced with something else and we did not realize until we were at our hotel. When I reported the incident, I was kindly told if I wasn’t happy maybe I should holiday in the UK with my daughter.

Gatwick airport travel- a warning about handing Meds over to security.

On August 2018 we flew to Florida from Gatwick. On arrival, I looked over my 4 yr old daughters Epi-Pen bag( as I also had done before we left). I went through baggage control and security where they took the Epi Pen bag to check the liquid meds that were in the same bag.  It was a busy morning and took them a while but bag was returned and zipped up. My biggest regret was not checking the bag there and then.

When we got to our hotel room, I went to take my daughters 2  Epi -Pens out  to put into my rucksack to carry around the parks . To my disgust one was my daughters, one was another pen used and out of date put back in the box. I felt sheer panic 2 weeks in Florida and a 10 hour flight with only 1 auto injector.

I was a wreck, on arrival back to the UK I tried to report to the airport explaining the only time the bag had left me was airport security I was told to put it in writing and given a card. Also kindly told if I wasn’t happy maybe I should holiday in the UK with my daughter.

I did as I was told and e mailed the airport several times. The response was I was told it didn’t happen. I have the box and the used pen on me how can they deny this? When I asked to see cctv, I was told had been deleted.

When my daughters had a previous reaction she needed 2 pens plus lots of other meds. The paediatric resuscitation team and crash team was on stand by, later she had a secondary reaction.

I thank my lucky stars she was safe but I will not let that bag out my sight now. Wanting to make people aware check your meds after handing your bag over to security stay safe.

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