When Lianne Mandelbaum approached a flight attendant to notify them of her son’s life-threatening peanut allergy, she wasn’t expecting any pushback.
She was travelling with her husband and their 17-year-old son Josh on a flight from Texas to New York in 2023, and had made similar requests before.
But this time, instead of addressing her concerns about Josh’s safety, Mrs Mandelbaum claims she was summoned by another staff member before take-off and spoken to rudely, leaving the family embarrassed and distressed.
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