No Nut Traveler No Nut Traveler
  • Home
  • About Us
  • Take Survey Now
  • News
  • Reader Stories
  • Share Your Story
  • File a Complaint
  • Contact Your Legislator
  • Resources
No Nut Traveler No Nut Traveler
  • Home
  • About Us
  • Take Survey Now
  • News
  • Reader Stories
  • Share Your Story
  • File a Complaint
  • Contact Your Legislator
  • Resources
Mar 28
On March 27,2018 on a Southwest Airlines flight peanuts were served even after going through 6 checkpoints to ensure our son’s safety safety. At 10,000 feet in the air our son had to have his EpiPen administered for the first time since he was diagnosed with an anaphylactic peanut allergy at the age of 2. Southwest Airlines did not take our child’s disability seriously and he could have loss his life because of it.

Despite Noted Precautions Southwest Airlines Did NOT Not Protect Our Child.

At 10,000 feet in the air, the fear of losing our son became a sobering potential reality today due to the negligence of Southwest Airlines. This took place after informing the airline my son’s peanut allergy when booking the flight months ago, calling customer service to ensure they had the information about his allergy, standing in the full service line to gain his peanut dust allergy documentation, and making the gate attendant aware and giving the required documentation to the lead flight attendant. We took all of the steps that that were supposed to protect our son and make sure Southwest didn’t give out their peanut snack during the flight. However, on today March 27, 2018, their “procedures” failed our son, and Southwest handed out their logo printed peanuts to the passengers on our flight heading home to Houston from Atlanta.

At approximately 10,000 feet our son’s throat started to close up -this only occurred after peanuts were handed out to passengers-in the closed cabin of the aircraft. As parents, that were dosing off to sleep on a 6am flight, we had no idea that we would end up having to make a life and death decision for our son. After being offered the peanuts that were supposed to be suspended for our journey, we quickly had to wake our son and monitor him. His reaction happened quickly and his throat started to tingle then started to close up. It was at that time that we had to administer his Epi Pen, for the first time since he was diagnosed with this life threatening disability at 2 years old.

Our son cried, and now he is filled with fear, because an airline and several adults did not take his disability seriously. He even said, “ I don’t want to fly anymore”. Our 9 year old son should not have to live with that anxiety and fear.

My biggest fear is that at 10,000 feet our son could have fallen asleep and never awaken. As parents, we are hurt and disappointed about what happened today. We should not have to fear that a “take off and landing” could be the last for our child. However, today that is the feeling and situation that has became our reality.

No parent should ever have to go though the hurt, pain and disappointment that we went though today. Just because you can not see our child’s disability doesn’t mean it’s not present.

Now, is the time for for food allergies to be taken seriously, and not ignored because it is truly life or death!

https://www.click2houston.com/news/childs-peanut-allergy-warnings-ignored-on-southwest-airlines-flight-to-houston-family-says

Comments are closed.

Search

Like Us On Facebook

Like Us On Facebook

Follow Us on Twitter

My Tweets

Airline Survey

Your Voice and Airline Experience with Food Allergies is needed NOW!

Take Survey Now

Follow me on Twitter

My Tweets

Like Us on Facebook

Like Us on Facebook

Sign up for our Newsletter

Please enter your email address, so we can send you updates about how you can lobby for safer flights.

We won't share your email with anyone.

2022 No Nut Traveler. All rights reserved.

The content contained in the web site of The No Nut Traveler is owned by The Not Nut Traveler, Inc and is intended for general information purposes only, and does not constitute medical or legal advice. You should not act or rely on any information in this web site without seeking the advice of a physician or an attorney. Additionally, there may be links on this web site to third-party web sites. Such links are provided for the convenience of the user, and The No Nut Traveler has no control over their content. We will not be held responsible for any action taken by the viewer as a result of the information on this web site or its links.

Site mainained by 320Studios