No Nut Traveler No Nut Traveler
  • Home
  • About Us
  • Grassroots Army
  • News
  • Reader Stories
  • Share Your Story
  • File a Complaint
  • Contact Your Legislator
  • Resources
No Nut Traveler No Nut Traveler
  • Home
  • About Us
  • Grassroots Army
  • News
  • Reader Stories
  • Share Your Story
  • File a Complaint
  • Contact Your Legislator
  • Resources
Nov 06
We were flying from Boston to San Francisco with  our toddler who has multiple food allergies.  One of his scariest allergies is contact to dairy. The United gate agent told me, quite coldly, that they didn't allow people to pre-board because of car seats.

Carseat used as excuse not to allow pre-board.

6/5/2015

We were flying from Boston to San Francisco with  our toddler who has multiple food allergies.  One of his scariest allergies is contact to dairy. We checked before buying the tickets that pre boarding was allowed. We had flown United before, so we knew it was, but it’s always good to double check.

When we arrived at the gate in Boston, I immediately went to the gate agent to ask how to best pre-board so I could wipe down our row, anything he might touch, and preinstall his car seat. The agent told me, quite coldly, that they didn’t allow people to pre-board because of car seats. I explained, again, that it was pre-approved and that I was installing a car seat, and cleaning their airplane so as to avoid anaphylaxis.”No. No preboarding is allowed!” Dismissed.

I didn’t leave, but nodded in approval, “Ok, I understand. No pre-boarding. So how can I get in touch with the pilot, you know, mid flight so he can make an instant emergency landing in case my baby has an anaphylactic reaction. Mid flight. At 30,000 feet. The epi Unitpens will probably buy us a few minutes, but we’ll need to land right away for medical attention.”
I got a confused look.

I repeated my request – how to alert the pilot that an instant emergency landing was necessary mid flight. That’s when the agent asked if all I needed to do was pre-board so I could clean the plane.

He finally let me on, and we had a completely uneventful flight. I did file a complaint with the airline though.
I guess it pays to be persistent and polite.

Comments are closed.

Search

Like Us On Facebook

Like Us On Facebook

Follow Us on Twitter

My Tweets

Grass Roots Army

Let's work together to improve the quality of life globally for the many millions who live with life-threatening food allergies.

Join Now

Follow me on Twitter

My Tweets

Like Us on Facebook

Like Us on Facebook

Sign up for our Newsletter

Please enter your email address, so we can send you updates about how you can lobby for safer flights.

We won't share your email with anyone.

2022 No Nut Traveler. All rights reserved.

The content contained in the web site of The No Nut Traveler is owned by The Not Nut Traveler, Inc and is intended for general information purposes only, and does not constitute medical or legal advice. You should not act or rely on any information in this web site without seeking the advice of a physician or an attorney. Additionally, there may be links on this web site to third-party web sites. Such links are provided for the convenience of the user, and The No Nut Traveler has no control over their content. We will not be held responsible for any action taken by the viewer as a result of the information on this web site or its links.

Site mainained by 320Studios