American Airlines trails competitors in accommodating passengers with peanut allergies, allergy activists say – contributing to an unfortunate incident early this month at Southwest Florida International Airport in Fort Myers.
In the Jan. 4 incident, a British family of four was denied boarding after seeking the same accommodation it was granted on its flights to Florida: a pre-flight crew announcement advising passengers not to eat nuts during the flight. Eleven-year-old Daniel Levitan has a peanut allergy.
In Fort Myers, the family’s request for an announcement, made to a gate agent, led to a conflict that escalated to the point it became a news story in England, first reported by the BBC, which learned of it from a friend of the Levitans.
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