I would like to tell you about an experience I just had a few hours ago in London Heathrow Airport (LHR). I am a seasoned traveler with a severe nut allergy including peanuts. I travel with multiple Epipens liquid Benadryl and chewable Benadryl.
I had a transfer flight thru LHR and put my liquid Benadryl in a separate bag as per the rules. They of course pulled my luggage over and tested the Benadryl but refused to allow me to take it with me as I didn’t have a doctor’s note specifically connecting the Benadryl to the Epipen. I did have my medical charts that showed I have severe allergies and that I need my Epipen.
After over an hour had no choice but to leave it and of course sat on my transatlantic flight hoping my fellow passengers were to be kind and nut open and peanut products. The manager of security told me to go to the pharmacist there and that they too sell Benadryl. Well we went there and was told although it is called Benadryl, it is not the same ingredients as in the US. I have never had any troubles traveling with my medications and was made to feel awful plus almost missed my connecting flight. Shame on them in 2023 to not be more sensitive towards a legitimate medical condition and educate staff about allergies. It was a humiliating and upsetting upsetting experience.