On August 2018 we flew to Florida from Gatwick. On arrival, I looked over my 4 yr old daughters Epi-Pen bag( as I also had done before we left). I went through baggage control and security where they took the Epi Pen bag to check the liquid meds that were in the same bag. It was a busy morning and took them a while but bag was returned and zipped up. My biggest regret was not checking the bag there and then.
When we got to our hotel room, I went to take my daughters 2 Epi -Pens out to put into my rucksack to carry around the parks . To my disgust one was my daughters, one was another pen used and out of date put back in the box. I felt sheer panic 2 weeks in Florida and a 10 hour flight with only 1 auto injector.
I was a wreck, on arrival back to the UK I tried to report to the airport explaining the only time the bag had left me was airport security I was told to put it in writing and given a card. Also kindly told if I wasn’t happy maybe I should holiday in the UK with my daughter.
I did as I was told and e mailed the airport several times. The response was I was told it didn’t happen. I have the box and the used pen on me how can they deny this? When I asked to see cctv, I was told had been deleted.
When my daughters had a previous reaction she needed 2 pens plus lots of other meds. The paediatric resuscitation team and crash team was on stand by, later she had a secondary reaction.
I thank my lucky stars she was safe but I will not let that bag out my sight now. Wanting to make people aware check your meds after handing your bag over to security stay safe.