We flew New York to Los Angeles with our family March 2018. When booking this trip, we specifically chose JetBlue out of JFK (NYC) due to our daughter’s nut allergy. We live in New Jersey, so Newark would have been a must easier option. We were pleased with our decision, as we were shown every courtesy and respect with regard to the food allergy. They were just AMAZING!!!! Nicest flight crew I’ve ever experienced!
We flew mint class, so we were first ones on and were able to thoroughly wipe down her seat and surrounding area. The crew already knew about her when we got on plane and were so kind. I’m often used to her allergy being treated like an annoyance by others, so this was a nice change.
I was worried about the walnuts they were going to serve in the açaí bowls. The crew said they wouldn’t add the nut toppings to the bowls and asked all surrounding passengers to forego eating nuts. The passengers were nice and I had a relaxing flight after being very anxious in the days leading up to our travel.
I highly recommend them and would fly them again in a heartbeat! Thank you JetBlue!!