4/5/2025
I wanted to share our recent, outstanding experience with Southwest Airlines during our spring break trip to Washington, D.C. with our 14-year-old son, who is anaphylactic to peanuts and tree nuts.
When we booked our flights, there was an option to list medical conditions, including allergies. We noted his allergy, and his boarding pass was marked with a “PNUT” tag. This allowed him to preboard with one companion, giving us time to wipe down our seating area.
While we were cleaning, we informed the flight crew about his allergy and let them know we were carrying extra epinephrine auto-injectors. To our surprise and relief, the crew told us that Southwest now stocks epinephrine auto-injectors in their onboard medical kits! As someone who’s been advocating for this change, it was truly music to my ears.
To top it all off, the snacks served were Remi brand graham crackers, labeled “Safe + Fair” and clearly marked as “totally safe for anyone with a peanut or tree nut allergy.” My son was overjoyed to receive a snack he could safely enjoy—he felt seen, heard, and cared for. The crew even gave him extra packs.
A huge thank you to Southwest for leading the way in food allergy safety and inclusion. We hope other airlines follow their example soon.
Comments are closed.