No Nut Traveler No Nut Traveler
  • Home
  • About Us
  • Take Survey Now
  • News
  • Reader Stories
  • Share Your Story
  • File a Complaint
  • Contact Your Legislator
  • Resources
No Nut Traveler No Nut Traveler
  • Home
  • About Us
  • Take Survey Now
  • News
  • Reader Stories
  • Share Your Story
  • File a Complaint
  • Contact Your Legislator
  • Resources
Sep 15
My son Sam, age 7, is severely allergic to peanuts. United told me upon booking my flights what they would do to keep my son safe and did the opposite on the day of travel. How can we choose airlines with such inconsistency.?

Awful United Airlines Experience.

After notifying United Airlines of my son’s peanut allergy, I received a follow-up phone call from them. The woman on the phone was incredibly nice, and we talked about all of the precautions I could take to keep Sam safe during the flights.

She also told me what United would do to help. She said I could board early to wipe down the area, and the flight attendants would make an announcement to the other passengers. She told me they could not be responsible if something happened, which of course I totally understood.

On the day of travel as we boarded the plane (8/2019), the flight attendants told me they could not make the announcement. One of the flight attendants said they used to make the announcement but couldn’t anymore because it would make other guests mad at them. A different flight attendant told me they couldn’t make the announcement anymore because they couldn’t discriminate against the other passengers.

Not five minutes after telling me this, the lady seated in front of us opened a bag of peanuts. Thankfully I saw her, and I politely asked her to close them and told her about Sam’s allergy. She was happy to oblige. She didn’t want to be the cause of my son’s potential anaphylactic  reaction.

I then decided to stand up and sort of made my own “announcement” to those sitting around us. It was very odd, and some people had their headphones on and couldn’t hear me.

I almost had a panic attack I was so stressed out. My Apple Watch kept telling me to “breathe” and my heart was racing. I am so disappointed in United, but the worst part is that in a few more days I have to return home and go through it all over again.

Comments are closed.

Search

Like Us On Facebook

Like Us On Facebook

Follow Us on Twitter

My Tweets

Airline Survey

Your Voice and Airline Experience with Food Allergies is needed NOW!

Take Survey Now

Follow me on Twitter

My Tweets

Like Us on Facebook

Like Us on Facebook

Sign up for our Newsletter

Please enter your email address, so we can send you updates about how you can lobby for safer flights.

We won't share your email with anyone.

2022 No Nut Traveler. All rights reserved.

The content contained in the web site of The No Nut Traveler is owned by The Not Nut Traveler, Inc and is intended for general information purposes only, and does not constitute medical or legal advice. You should not act or rely on any information in this web site without seeking the advice of a physician or an attorney. Additionally, there may be links on this web site to third-party web sites. Such links are provided for the convenience of the user, and The No Nut Traveler has no control over their content. We will not be held responsible for any action taken by the viewer as a result of the information on this web site or its links.

Site mainained by 320Studios