Two of our children have peanut and tree nut allergies and I am also allergic to tree nuts. We called Alaska Airlines ahead of time to see what could be done for us on our flight October 2017.
We were told we could pre-board, no nuts would be served, an announcement would be made asking passengers to refrain from eating only peanuts (not tree nuts), and a 3 row buffer would be made around us. We confirmed that this would happen at baggage drop off and again at the gate.
On our flight down, the flight attendants were upset with us, didn’t want us to use our disposable seat cover, never made an announcement, and did not create a barrier of any kind around us. Two families happily refrained from eating their trail mix, but we did have a couple who were upset that we brought our kids on board.
On our returning flight with Alaska Airlines the flight attendant asked us why we were telling them we have nut allergies! No announcement was made, no buffer, and twice the flight attendant offered my children candy!
Overall the flight was fine. I would have breathed a little easier if everyone on the Alaska Airline team was on the same page.