Then you look at the menu, the chicken option was of concern to someone with a nut allergy, as our son has, as it was served with a cashew nut sauce.
Then the “special” order meals came up, the nut free meal had a pudding which had a nut warning on it, that’s a no on that option then, just as well we bought our own food for our son.
Then the main meals come up, the only meal available to all around us is the chicken curry. So the food that that could kill someone with an allergy is served all round them!
Afternoon ice cream, traces of nuts, another fail in a flight of allergy awareness failure.
Overall, this is probably the worst experience of the airline ever, and we’ve flown with them a lot, but sadly they have the London->Florida routes monopolized with their multi-flights a day scheduling, but it begs the question of ‘when will airlines learn and appreciate a nut allergy is life threatening?” It’s not a gluten allergy, it can kill!
After making the crew aware of the allergy requirement, did they continue offering food/snacks with nuts/nut warnings? They sure did! They even had the audacity to roll their eyes and pass ‘oh, here we go again’ looks when we said “no thanks, we have a nut allergy”